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BOWA DUBROVNIK d.o.o.
Komajska 9, 20 000 Dubrovnik
Croatia
OIB/MBS: 66871312228/060365817

BOWA Experience: Major terms and conditions

  1. By signing this agreement the client agrees that he/she is bound by the terms and conditions set forth herein.
  2. The announced prices are both in EUR and Croatian kunas. However, all payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
  3. Should the arrangement of the booked cabana be cancelled by clients, more than 72 hours prior to reservation date, the whole amount is refundable. 100% of the price is charged in case a cancellation is made less than 72 hours prior to the reservation date.
  4. BOWA Dubrovnik d.o.o. reserves the right to change or cancel the reservation under unforeseen circumstances or owing to circumstances beyond our control. If replacement cannot be found, BOWA Dubrovnik d.o.o. reserves the right to cancel reservation. Deposit paid in advance will be returned.
  5. Bad weather: The deposit is non refundable in case of rain only. Only in the case of the wind being stronger than 20knots on the day by 10.30AM, Bowa will be closed and the deposit is 100% refundable. Please contact us regarding any questions.
  6. Date changes to your booking are only acceptable if the cabana is available on the required date.

Cabana rental: Major terms and conditions

  1. By signing this agreement the client agrees that he/she is bound by the terms and conditions set forth herein.
  2. The information provided on BOWA Dubrovnik d.o.o. website is designed to help you select the arrangement most suited to your interests. The tour descriptions are as current and accurate as possible. Please note that occasionally changes in the descriptions do occur. Arrangement descriptions include approximate durations, which can vary due to weather conditions and other circumstances.
  3. Payment: When booking a cabana the whole amount should be paid despite the departure time. Reservations are fully refundable if cancellation is made no later than 72 hours before departure. All cancellations made later than that are not refundable. Refund will be made as soon as possible but no later than 30 days from the day of cancelation. The announced prices are both in EUR and Croatian kunas. However, all payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
  4. Any complaint about your cabana should be made immediately to the reservations manager
  5. All refund claims must be submitted within 30 days of the completion of the cabana rental
  6. The cabana rental may be cancelled due to the weather conditions. In that case the clients holding receipts for a canceled arrangement can be either booked on another day or receive full refund.

Secure Payment

Security payments by debit / credit cards

Payment and purchase on our site is completely secure. For internet credit card payments, we use the T-Com Pay Way Gateway internet payment service.
Confidentiality of your information is protected and secured using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and service payments, and vice versa.
WebPay service and financial institutions exchange data by using their virtual private network (VPN), which is protected from unauthorized access.
Webteh Payment Gateway is certified PCI DSS Level 1 safety standards prescribed by Visa and MasterCard rules.
Merchant does not store credit card numbers and the numbers are not available to unauthorized persons.
Service payment is based on the 3-D Secure standard, which currently offers the safest solution to credit and debit cards in the Internet environment.
If the card user is participating in the 3-D Secure program from the customer will be required to pay additional identity verification as confirmation that he just used the card.

The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centers is carried out on a private network, which is protected from the unauthorized access by a double layer of firewall.

PAYWAYsticker

Disclosure of Your identity

Bowa Dubrovnik d.o.o. is committed to protect customers’ personal data in a way that it collects only the necessary, basic information about customers / users that are necessary for the fulfillment of our obligation to inform customers about the way we collect data, and gives customers an option of using their data, including possibility to decide whether or not to remove their name from lists used for marketing campaigns.
All user information is strictly confidential and are available only where such information necessary to perform the job. All employees of BOWA Dubrovnik d.o.o. and business partners are responsible for compliance with privacy principles.

General Payment Terms

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
All prices on this site are expressed in kuna and contain VAT. Online payment is available from 0 – 24, and is made possible by the following cards: Maestro, MasterCard, Visa. Paying in installments is not enabled.